Over 10 years we help companies reach their financial and branding goals. Engitech is a values-driven technology agency dedicated.
411 University St, Seattle, USA
engitech@oceanthemes.net
+1 -800-456-478-23
Simplifying IT services delivery, cost, and processes with the power of automation and ITIL framework.
With business operations moving rapidly, your users need exclusive support to plan and maintain work. A streamlined IT service desk plays a crucial role in the well-being of your business echo system.
Getting high quality and process-oriented service desk that can respond to multiple operational service requests is critical and hard to find at a balanced cost.
“While 38% of SMBs said they were concerned about the exposure of their
intellectual property, more (69%) said they were worried about the theft of
customer data. Employee and customer data is a prime target for cybercriminals running highly targeted phishing schemes, including tax scams.”
Source: Verizon, Mobile security index 2020
vTech’s managed IT service desk is structured to provide flexible and easy to integrate services with your existing IT service lifecycle. We focus on improving service delivery with process automation and a preventive approach.
vTech’s certified professionals configure, manage, monitor, and provide powerful reporting through ITSM solutions, resulting in cost savings, better decision making, and enhanced productivity for your business.
Simplified service request creation experience with an existing self-help knowledge base for known issues
Planning, analysis, review, and approval process with customized workflow
Custom SLAs to meet your budget and business requirements
In-depth root cause analysis and corrective actions for the unknown problems
IT and non-IT asset management and optimization, license compliance
$33.00/User/Month
$113.00Add to cart
$45.00/User/Month
$140.00Add to cart
$60.00/User/Month
$173.00Add to cart
Asset Management and Tracking
Pro-active computer, network, application management
On-site and remote support
Automated patching and preventive maintenance
Trend analysis reporting and user request reduction
SLAs tailored to your business
