Over 10 years we help companies reach their financial and branding goals. Engitech is a values-driven technology agency dedicated.
411 University St, Seattle, USA
engitech@oceanthemes.net
+1 -800-456-478-23
Empowering businesses to adapt a remote and dynamic workforce with advanced IT helpdesk services
User productivity and time to resolve end-user issues have a great impact on business revenue. Increasing dynamic workforce demand streamlined helpdesk delivery. Organizations must look for a modern helpdesk with automation and ITIL best practices.
Investing in dedicated resources and helpdesk software can be expensive. More importantly, keeping up with skills to meet diverse technology support needs is challenging.
“By 2022, 65% of CIOs will digitally empower and enable frontline workers with data, AI, and security to extend their productivity, adaptability, and decision making in the face of rapid changes.”
IDC FutureScape: Worldwide IT Industry 2021 Predictions states:
vTech’s managed helpdesk service is designed for scalable and efficient support for your end-users with a proactive approach. We provide predictable costs and guaranteed SLAs.
Our in-house automation and service management capabilities provide faster and streamlined support letting your IT focus on innovative projects and core business.
Customized helpdesk support portal for your business needs
Tracking and tagging of IT assets
Unlimited tickets per user, without any overhead charges
Windows, Mac, network device monitoring and management
Patching of end-user devices without user intervention
customized reporting for insights and performance tracking
$33.00/User/Month
$113.00Add to cart
$45.00/User/Month
$140.00Add to cart
$60.00/User/Month
$173.00Add to cart
Unlimited 24x7 available support, with faster response and resolution times
Dedicated project managers for service management
Flexible price packages
ITIL best practices
Certified Helpdesk agents only
Enjoy Greater levels of customer support
