Operating around the clock all year long, our event and Incident Response team helps to mitigate threats from attacks and malicious activity.

Security is monitored with the aid of centralized monitoring, correlation and analysis systems. These manage the large amount of information generated by devices within the cloud environment and provide timely alerts. Multiple levels of monitoring, logging, and reporting are available to provide maximum visibility.

Integrated deployment systems manage the distribution and installation of security patches. Customers can apply similar patch management processes for virtual machines.

Anti-malware is built-in to Cloud Services and can be enabled for virtual machines to help identify and remove viruses, spyware and other malicious software while offering real-time protection. In addition, customers may run anti-virus & anti-malware solutions on their virtual machines.

With our Intrusion Detection and Prevention Systems, denial of service attack prevention, regular penetration testing, and forensic tools, we can identify and mitigate threats from both inside and outside.

By default, our systems are set up to deny access of customer data to operations and support personnel. For those who are granted access, this process is carefully managed and logged. All data center access to the systems that store customer data is strictly controlled via lock box processes. As a client, you can choose to assign multiple deployments to an isolated Virtual Network and allow those deployments to communicate with each other through private IP addresses. Clients can also establish private connections to datacenters, keeping their traffic off the Internet. Network isolation is used to prevent unwanted communications between deployments while access controls block unauthorized users. Virtual Machines do not receive inbound traffic from the Internet unless customers configure them to do so.

Built-in SSL and TLS cryptography enable customers to encrypt communications within and between deployments from on-premises datacenters and from administrators and users. By offering a wide range of encryption capabilities up to AES-256, we are able to provide customers the flexibility they need to implement the methods that best meet their requirements.

All of our processes have been validated for PCI-DSS compliance by an independent Qualified Security Assessor (QSA). This helps prevent fraud by implementing increased controls involving credit card data. Identity and Access Our Active Directory enables our customers to manage their access to a world of cloud apps while multi-factor authentication and access monitoring offer you enhanced security.

Active Directory enables customers to manage access to a world of cloud apps. Multi-factor authentication and access monitoring offer enhanced security.